Shipping
Due to the cost of postage on our larger items, we only ship within Australia
It depends on where you are. All orders are processed by 1pm next business day and shipped from our Corowa store. It usually takes 1-8 days for your order to arrive, longer if you've ordered a product with batteries in it (these can only be shipped via road)
We exclusively use Australia Post for all shipping. You'll automatically get tracking information if you add your email address at checkout.
Returns
We always aim for make sure our customers love our products, but if you do need to return an order, you can do so within 30 days. We’re happy to help with your return: you can initiate a return in your account, or email us directly.
For change-of-mind (including clothing that doesn't fit), return postage is at your cost.
For damage or warranty returns, we will cover the postage costs. Please contact us if you have warranty issues.
Please contact us directly if you have warranty issues.
Any other question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.